Frequently asked questions, answered on one page.

Digitechnique is a UK software, app and AI development company founded in 2010. We build websites, online shops, mobile apps, SaaS products and bespoke software, automate business work with AI, and run SEO, AI search visibility and digital marketing for UK businesses.

Sixteen years, since 2010. Some of our client relationships are now more than ten years old, and our published reviews are on the Testimonials page.

We are a UK business working with clients across England, Scotland, Wales and Northern Ireland. Projects run in UK hours, with video calls, a shared project board and a demo every week. You can ring us on 07723 431000, quotes and invoices are in pounds, and data is handled under UK GDPR.

If customers cannot find you, start with AI Visibility. If your team is buried in manual work, start with AI Automation. If you have a product idea, start with SaaS Development or the Co-Founder Programme. If your website is not bringing in enquiries, start with Web Design. Not sure? A free call sorts it out in thirty minutes.

Yes, regularly. We review the code first, tell you honestly what we found and then quote the fix. If the previous work is sound, we say so and build on it.

Yes. Every launch includes a support period, and most clients continue on a monthly retainer that covers maintenance, new features and marketing.

You do, in full, once the project is paid for. Source code, designs, content and accounts are all yours, handed over with documentation your next developer can follow.

Yes. Our support and maintenance plans cover security updates, monitoring, tested backups, fixes and small improvements, with response times set out in a written service schedule. Plans run month to month and, after an honest code review, we also take on software that other teams built.

Yes. Project rescue starts with regaining access to your code, hosting, domain and accounts, then a written audit that says what to keep, repair or rebuild, then a fixed quote to finish. We also check whether the code was ever assigned to you in writing.

Yes. Our fractional CTO service gives you a senior technical lead a few days a month for the technology roadmap, architecture, supplier decisions, investor due diligence and hiring your first engineers, without the cost of a full-time executive.

Yes. Dedicated developers work as part of your team on a monthly basis, in your tools and routines, in UK hours, with code committed to your repository and assigned to your company in writing. You can scale the team up or down month to month.

Yes, honestly and in writing. We can also provide our Data Processing Addendum and the sub-processor list for your project. Our security and data page sets out the practices we follow on every project, so you can see them before you ask.

It depends on the scope, so we do not publish price lists. After a free discovery call you get a fixed, itemised quote in pounds, excluding VAT, with the timeline and any running costs such as hosting or licences listed separately. You know the full number before you commit.

No. Projects are paid in milestones as working software is delivered, and ongoing work is billed monthly. The payment schedule is set out in writing before work starts.

Not without your agreement. If the scope changes, you get a short written change note with its cost and effect on the timeline before we build it. No surprise invoices.

SEO earns rankings in traditional search results. GEO, or generative engine optimisation, earns mentions and recommendations inside AI-generated answers from Google AI Overviews, ChatGPT, Gemini, Claude and Perplexity. You need both now, and we run them as one programme.

No, and nobody honestly can. Google says so itself. What we commit to is the work: a sound technical foundation, useful content, a review programme that follows UK law and a monthly report that shows what moved and what did not.

We track whether your business is mentioned for the questions your buyers actually ask, in what position and in what tone, across each major AI engine. You get that every month alongside your standard SEO figures and enquiry data.

Three, one every four months. You bring a UK limited company, a real idea, 30 to 50 per cent of the build cost and a marketing budget of at least half the build cost. We bring a senior engineering team, cover the rest and take 10 to 15 per cent equity. Full terms are on the Co-Founder Programme page.

Ring us on 07723 431000 in UK business hours, send a message through the contact form or book a free thirty-minute call. A senior team member replies to every message within one working day.