# Digitechnique UK

> Digitechnique is a UK software, app and AI development company founded in
> 2010. We build bespoke software, SaaS products, mobile apps, websites and
> online shops for UK businesses, automate work with AI and run
> SEO, AI search visibility (AEO, GEO, LLMO) and digital marketing.
> Sixteen years of continuous delivery, senior engineers only, fixed
> quotes in pounds, code and logins owned by the client.

Key facts:
- Founded: 2010 (16 years in operation)
- Market: UK businesses in England, Scotland, Wales and Northern Ireland,
  served in UK business hours, quoted and invoiced in pounds sterling
- Services: AI agents, AI automation, generative AI, AI customer service
  (chat and phone voice agents), SaaS development, bespoke software
  development, legacy modernisation, data and dashboards, mobile app
  development, web design and development, e-commerce development,
  AI visibility (SEO, AEO, GEO, LLMO) and digital marketing; plus AI
  readiness and strategy, discovery and scoping, support and maintenance,
  project rescue, fractional CTO and dedicated developers
- Co-Founder Programme: co-founds 3 products per year with UK founders,
  one every 4 months; founders bring a UK private limited company, a real
  idea, 30 to 50 per cent of the build cost and a ring-fenced marketing
  budget of at least half the build cost;
  Digitechnique brings a senior engineering team and provides the rest of
  the build as services in exchange for 10 to 15 per cent equity in
  ordinary shares
- Senior engineers only. The people you meet on the first call are the
  people who design and build the system.
- Every project gets a fixed, itemised quote in writing before work starts.
  No price list is published; quotes follow a free discovery call.
- The client owns the source code, designs, domain, hosting and logins once
  the work is paid for.
- Data handled under UK GDPR; a Data Processing Addendum is available
  before work starts.
- A senior team member replies to every enquiry within one working day.
- Contact: phone 07723 431000 (+44 7723 431000), or send a message or
  book a free 30-minute call at https://digitechnique.co.uk/contact/
  (no email address is published)

## Services
- [AI Agents](https://digitechnique.co.uk/services/ai-agents/): agents that plan and carry out multi-step work across your systems, with permission limits, logs and a person signing off
- [AI Automation](https://digitechnique.co.uk/services/ai-automation/): workflows on n8n, Make, Zapier or Power Automate, with a person in control and UK GDPR designed in
- [Generative AI](https://digitechnique.co.uk/services/generative-ai/): custom assistants, copilots and RAG systems grounded in your own data, with UK or EU hosting
- [AI Customer Service](https://digitechnique.co.uk/services/ai-customer-service/): website chat assistants and AI voice agents for phone lines, open about being AI, handing over to a person
- [AI Visibility](https://digitechnique.co.uk/services/ai-visibility/): SEO, AEO, GEO, LLMO and agentic search as one measured programme
- [SaaS Development](https://digitechnique.co.uk/services/saas-development/): MVP in about 90 days, then scale
- [Bespoke Software Development](https://digitechnique.co.uk/services/software-development/): custom platforms, integrations with Xero, Sage and CRMs, upgrades to older systems
- [Legacy Modernisation](https://digitechnique.co.uk/services/legacy-modernisation/): ageing systems moved to modern technology in stages, plus Xero, Sage, Making Tax Digital and e-invoicing integrations
- [Data and Dashboards](https://digitechnique.co.uk/services/data-dashboards/): one source of truth, live dashboards, automated reports and forecasting
- [App Development](https://digitechnique.co.uk/services/app-development/): iOS, Android, cross-platform
- [Web Design](https://digitechnique.co.uk/services/web-design/): fast, accessible, AI-readable websites built to WCAG 2.2 AA
- [E-commerce](https://digitechnique.co.uk/services/ecommerce-development/): Shopify, WooCommerce and headless online shops for UK retailers
- [Digital Marketing](https://digitechnique.co.uk/services/digital-marketing/): paid ads, content, email and social, reported in leads and revenue

## Ways to work with us
- [AI Readiness and Strategy](https://digitechnique.co.uk/services/ai-readiness/): an assessment of where AI pays off, an AI policy, staff training and a safe roll-out of ChatGPT, Copilot or Claude
- [Discovery and Scoping](https://digitechnique.co.uk/services/discovery/): a short first step ending in a written scope, timeline and fixed quote
- [Support and Maintenance](https://digitechnique.co.uk/services/support-maintenance/): monthly care plans with response times agreed in a written service schedule
- [Project Rescue](https://digitechnique.co.uk/services/project-rescue/): taking over stalled, abandoned or AI-built projects, with an honest audit first
- [Fractional CTO](https://digitechnique.co.uk/services/fractional-cto/): part-time technical leadership for UK start-ups and SMEs
- [Dedicated Developers](https://digitechnique.co.uk/services/dedicated-developers/): senior engineers who join a client's team month to month
- [For UK start-ups](https://digitechnique.co.uk/startups/): MVPs and fundraising prototypes with written IP assignment and investor-ready documentation
- [Security and data](https://digitechnique.co.uk/security/): the security and data protection practices followed on every project

## Industries
- [Healthcare and health tech](https://digitechnique.co.uk/industries/healthcare/): DTAC, DSPT, DCB0129, MHRA, NHS login
- [Financial services and fintech](https://digitechnique.co.uk/industries/financial-services/): Consumer Duty, operational resilience, financial promotions
- [Legal and accountancy](https://digitechnique.co.uk/industries/legal-accountancy/): SRA transparency, AML checks, Making Tax Digital
- [Charities](https://digitechnique.co.uk/industries/charities/): Fundraising Code, Gift Aid, charity soft opt-in
- [Education and training](https://digitechnique.co.uk/industries/education/): DfE standards, KCSIE, accessibility
- [Recruitment and HR](https://digitechnique.co.uk/industries/recruitment/): right to work checks, AI screening safeguards
- [Property and construction](https://digitechnique.co.uk/industries/property-construction/): Renters' Rights Act, material information, golden thread
- [Hospitality and food](https://digitechnique.co.uk/industries/hospitality/): allergens online, visitor levies, all-in pricing, tips
- [Manufacturing and logistics](https://digitechnique.co.uk/industries/manufacturing/): Made Smarter, PSTI, EU Cyber Resilience Act
- [Retail and e-commerce](https://digitechnique.co.uk/industries/retail-ecommerce/): drip pricing, BNPL, subscriptions, EU product safety

## Guides
- [How to choose a software development agency in the UK](https://digitechnique.co.uk/insights/choosing-a-software-agency-uk/)
- [Who owns the code?](https://digitechnique.co.uk/insights/who-owns-the-code/)
- [R&D tax relief when an agency builds your software](https://digitechnique.co.uk/insights/rd-tax-relief-software-agency/)
- [Funding your software or AI project in the UK](https://digitechnique.co.uk/insights/funding-software-projects-uk/)

## Co-Founder Programme
- [Co-Founder Programme](https://digitechnique.co.uk/co-founder-programme/)
- [Term sheet](https://digitechnique.co.uk/co-founder-programme/term-sheet/)
- [Apply](https://digitechnique.co.uk/co-founder-programme/apply/)

## Company
- [About](https://digitechnique.co.uk/about/)
- [Why Digitechnique](https://digitechnique.co.uk/why-us/)
- [Our process](https://digitechnique.co.uk/process/)
- [Work](https://digitechnique.co.uk/work/): portfolio of shipped apps, websites, online shops and portals
- [Testimonials](https://digitechnique.co.uk/testimonials/)
- [FAQ](https://digitechnique.co.uk/faq/)
- [Contact](https://digitechnique.co.uk/contact/)

## Across the UK
- [London](https://digitechnique.co.uk/london/)
- [Manchester](https://digitechnique.co.uk/manchester/)
- [Birmingham](https://digitechnique.co.uk/birmingham/)
- [Leeds](https://digitechnique.co.uk/leeds/)
- [Bristol](https://digitechnique.co.uk/bristol/)
- [Glasgow](https://digitechnique.co.uk/glasgow/)
- [Edinburgh](https://digitechnique.co.uk/edinburgh/)
- [Cardiff](https://digitechnique.co.uk/cardiff/)
- [Belfast](https://digitechnique.co.uk/belfast/)

## Service definitions


### AI Agents
URL: https://digitechnique.co.uk/services/ai-agents/
An automation follows the steps you give it. An AI agent works out the steps
itself: it reads the situation, decides what to do next, uses your tools to do
it and checks the result. That makes agents useful for messy, multi-step work
that a fixed workflow cannot handle, such as chasing an overdue account,
preparing a quote from an email or sorting a support queue.

Frequently asked:
Q: What is an AI agent?
A: An AI agent is software built on a large language model that works towards a
goal on its own: it plans the steps, uses tools such as your CRM, inbox or
accounting system to carry them out, checks the results and asks a person when
it is unsure or when a decision needs approval.

Q: What is the difference between an AI agent and automation?
A: Automation follows fixed steps you design, which makes it predictable and
cheap to run. An agent decides its own steps, which handles messier work but
needs more controls. Many good systems mix the two. Our AI Automation service
covers the fixed-step workflows.

Q: Can an AI agent make mistakes?
A: Yes, which is why ours work within limits. They can only use the tools and
data you allow, every action is logged, and anything that matters waits for a
person to approve it. We measure accuracy on past cases before launch and keep
measuring afterwards.

Q: Which systems can an agent work with?
A: Most business software with an API, including CRMs, help desks, email,
calendars, Microsoft 365, Google Workspace and accounting packages such as
Xero, Sage and QuickBooks. Where a system offers an MCP connection, we can use
that too.

Q: Is our data safe with an AI agent?
A: We use AI providers whose business terms rule out training on your data, give
each agent the minimum access it needs and keep personal data out of prompts
wherever we can. The data flows are written into your Data Processing Addendum
before work starts.

Q: How is an AI agent project priced?
A: With a fixed, itemised quote in pounds after a short discovery, covering the
build and the supervised pilot. Running costs, mainly AI model usage and
hosting, are estimated up front and shown separately, and spending limits keep
them under control.


### AI Automation
URL: https://digitechnique.co.uk/services/ai-automation/
Every business has work a machine should be doing: retyping data between
systems, drafting the same replies, chasing the same approvals, building the
same month-end reports. AI automation takes that work off your team, reliably,
with a person signing off the decisions that matter.

Frequently asked:
Q: What is AI automation?
A: AI automation combines workflow tools such as n8n, Make, Zapier and Power
Automate with AI steps that read, sort and draft, to do routine business tasks
that used to need a person: processing documents, sorting enquiries, moving
data between systems and preparing replies. The best versions keep a person in
control of the decisions that matter.

Q: How is an AI automation project priced?
A: With a fixed, itemised quote in pounds after the free automation audit. The
audit puts a number on the hours each workflow would save, so you can weigh
the cost against the return before you commit. The pilot is deliberately
small, and you only scale what works.

Q: Which tasks should we automate first?
A: High-volume, rule-heavy and measurable work. That is where the quickest return
is, and those are the tests the audit uses to rank your tasks. The first pilot
is usually something your team does every day and nobody enjoys, such as
invoice matching or sorting incoming enquiries.

Q: n8n, Make, Zapier or Power Automate: which should we use?
A: It depends on volume, budget and who will maintain it. Zapier is the quickest
to start with, Make suits branching, multi-step logic, n8n can run on your own
servers to keep data in-house, and Power Automate fits businesses already on
Microsoft 365. We recommend one after the audit and build on all four.

Q: Will AI automation replace our staff?
A: In our projects it replaces tasks, not people. Teams put the hours they get
back into work that brings in revenue or looks after customers. We design each
automation with the people who will use it, which is also why they keep using
it afterwards.

Q: Is our data safe with AI tools?
A: It is when the system is built properly. We design every automation under UK
GDPR: the minimum data, clear access controls and AI providers whose contract
terms rule out training on your data. Any transfer outside the UK uses a
lawful safeguard, recorded in your Data Processing Addendum.

Q: Do you work with the tools we already use?
A: Yes. We connect to the CRMs, help desks, accounting packages such as Xero,
Sage and QuickBooks, spreadsheets and databases you already run, through their
APIs or standard integration platforms. Your team keeps the tools it knows.


### Generative AI Solutions
URL: https://digitechnique.co.uk/services/generative-ai/
A generic chatbot answers like the internet. A useful one answers like your
best employee. We build generative AI systems grounded in your documents, your
tone and your rules, so the output is something you would put your name to.

Frequently asked:
Q: What is custom generative AI?
A: Custom generative AI is software built on large language models that produces
text, answers and content specific to one business. It includes
customer-facing chat assistants, internal copilots, content generation systems
and retrieval-augmented generation (RAG) tools that answer from a company's
own documents.

Q: How do you stop the AI making things up?
A: By grounding every answer in your verified data, requiring citations, limiting
the scope, testing against sets of known answers and routing uncertainty to a
person. Accuracy is measured before launch and monitored after it, never
assumed. If the answer is not in your data, the assistant says so.

Q: Which AI models do you use?
A: The right one for each job: OpenAI, Anthropic Claude, Google Gemini and
leading open-source models, chosen on accuracy, cost, speed and where your
data may be processed. You are never locked into one provider, and switching
later is designed in from the start.

Q: Where is our data processed?
A: Where you decide. We can host in UK or EU regions, choose AI providers with
no-training terms and keep sensitive data out of prompts altogether. Any
transfer outside the UK is covered by a lawful safeguard and written into the
Data Processing Addendum before work starts.

Q: How long does a generative AI project take?
A: A grounded assistant built on existing documentation usually reaches a working
pilot in 4 to 6 weeks. Testing, hardening and roll-out follow, with the full
timeline set out in your fixed quote. You see it working every week, not just
at the end.

Q: How is a generative AI project priced?
A: With a fixed, itemised quote in pounds after a short discovery, covering the
pilot, testing and roll-out. Running costs such as AI model usage and hosting
are estimated up front and shown separately, so there are no surprises on the
monthly bill.


### AI Customer Service
URL: https://digitechnique.co.uk/services/ai-customer-service/
Customers ask the same questions all day: where is my order, are you open on
the bank holiday, can I move my booking, how much is delivery. An AI assistant
on your website, or a voice agent on your phone line, can answer them straight
away from your own information, take the booking or the order and pass
anything tricky to a person with the details already written down.

Frequently asked:
Q: What is AI customer service?
A: AI customer service uses AI assistants, in a website chat, on a phone line or
in a messaging app, to answer customer questions, take bookings or orders and
resolve simple requests automatically, while handing complex or sensitive
conversations to a person.

Q: Will customers know they are talking to AI?
A: Yes. Every assistant we build says so at the start and offers a route to a
person. EU law requires this when the assistant serves people in the EU, and
we think it is the only honest way to do it for UK customers as well.

Q: Can an AI voice agent answer our phones?
A: Yes. A voice agent can answer calls, understand what the caller needs, answer
common questions, take messages, book appointments and transfer calls. It can
usually sit on your existing number, depending on your phone provider, and you
choose when it answers, for example only out of hours.

Q: What if the AI gets an answer wrong?
A: It answers only from your approved information, and when it is unsure it says
so and passes the conversation to a person. Every conversation is logged and
we review accuracy with you each week during the pilot. An answer corrected
once is corrected for every future customer.

Q: Does it work with our booking system or online shop?
A: Usually, yes. We connect to booking systems, Shopify, WooCommerce, CRMs and
help desks through their APIs, so the assistant can check an order, move a
booking or open a ticket rather than just explaining how.

Q: How is AI customer service priced?
A: With a fixed quote in pounds for the build and pilot, after a short discovery.
Running costs, such as AI usage and call minutes, depend on volume, so we
estimate them from your real call and chat numbers and show them separately.


### AI Visibility
URL: https://digitechnique.co.uk/services/ai-visibility/
Search in the UK has changed shape. Google still handles more than nine in ten
searches (Statcounter, September 2026), but around 30 per cent of them now
show an AI summary above the links (Ofcom, December 2025). More than half of
UK adults also use AI tools such as ChatGPT (Ofcom, April 2026). If those
answers do not mention you, you are invisible at the moment someone decides.

Frequently asked:
Q: What is GEO (generative engine optimisation)?
A: GEO is the practice of structuring content and building brand authority so
that AI systems such as ChatGPT, Claude, Gemini, Perplexity and Google AI
Overviews mention and recommend your business in the answers they generate. It
sits alongside classic SEO rather than replacing it.

Q: What is the difference between SEO, AEO and GEO?
A: SEO earns rankings in traditional search results. AEO wins direct-answer
surfaces such as featured snippets and voice results. GEO earns mentions
inside AI-generated answers. They reinforce each other, which is why we run
them as one programme rather than three separate services.

Q: Does GEO hurt our normal SEO?
A: No. The clear structure, factual content and consistent business details that
AI engines reward also help classic rankings. Google remains the starting
point for most UK searches, so we never trade your search rankings for AI
mentions. Both layers are planned and measured together.

Q: How do you measure AI visibility?
A: We track whether your business is mentioned for the questions your buyers ask,
in what position and with what tone, across each major AI engine every month.
AI answers can change each time a question is asked, so we report trends over
months rather than single screenshots, alongside SEO and enquiry data.

Q: How long until we see results?
A: Technical fixes and answer-box wins often land within weeks. Your share of
mentions across AI engines builds over one to two quarters as content and
trust signals spread. Either way, the monthly report shows movement, and it
says plainly when something is not working.

Q: How is AI visibility priced?
A: As a monthly programme after a free audit, quoted in pounds, with no long
lock-in. The audit shows where you stand against competitors, and the proposal
sets out the work for each month and the numbers we will report on, so you
know exactly what you are paying for.


### SaaS Development
URL: https://digitechnique.co.uk/services/saas-development/
Building a SaaS product is a series of traps disguised as decisions.
Over-building the MVP. Under-building security. Choosing an architecture that
cannot scale. Launching with no plan for finding customers. Sixteen years of
shipping have taught us where every trap is.

Frequently asked:
Q: What is SaaS development?
A: SaaS development is the design, building and running of software that
customers use through a browser or app and pay for by subscription. It covers
the product itself, plus sign-in, billing, a multi-customer architecture,
security, hosting and the analytics needed to grow it.

Q: How is SaaS development priced?
A: With a fixed, itemised quote in pounds after discovery, paid in milestones as
working software is delivered. The price is known before work starts, and any
change of scope is costed in writing before we build it. The Co-Founder
Programme is an equity-based alternative for UK founders who qualify.

Q: How long does it take to build a SaaS MVP?
A: About 90 days from kick-off to a launchable MVP for a well-scoped product,
with a working demo every week along the way. Larger or more regulated
products take longer, and the fixed quote sets out the exact timeline before
you commit.

Q: Do you build AI features into SaaS products?
A: Yes, as standard. Grounded assistants, automation and intelligent workflows
are designed alongside the core product rather than added afterwards, using
the AI model best suited to each feature and to where your customers' data may
be processed.

Q: Who owns the code?
A: You do, in full, once the project is paid for. Source code, designs, cloud
accounts and every admin login are in your name and handed over with
documentation. In Co-Founder Programme builds, the company we both hold shares
in owns the product, as the term sheet sets out.

Q: Can you take over an existing SaaS codebase?
A: Yes. We review the code first and give you an honest written report, then
stabilise, document and extend it. If the previous team's work is sound, we
say so and build on it rather than starting again.


### Bespoke Software Development
URL: https://digitechnique.co.uk/services/software-development/
Off-the-shelf tools make your business bend around them. Bespoke software
bends around your business. When the spreadsheets creak, when two systems
refuse to talk, or when your way of working is your advantage and nobody sells
it, that is when to call us.

Frequently asked:
Q: What is bespoke software development?
A: Bespoke software development, also called custom software development, is the
design and building of software made for one organisation's own workflows and
goals, rather than adapting a generic off-the-shelf product. It usually
includes connecting the new system to the tools a business already uses.

Q: When does bespoke beat off-the-shelf?
A: When your process is your competitive advantage, when stitching generic tools
together costs more than the licences save, when you have outgrown a platform
or when per-user pricing has quietly become your biggest software bill. If an
off-the-shelf tool will do the job, we will tell you.

Q: Who owns the code and the logins?
A: You do. Once the work is paid for, the source code, designs, domain, hosting
and every admin login are yours, with documentation your next developer can
follow. We set accounts up in your name from the start, so nothing is ever
held back if you move on.

Q: Do you maintain software you did not build?
A: Yes. After a code review and an honest written report, we regularly become the
long-term custodians of systems other teams built. We fix what needs fixing
and leave what works alone.

Q: Which technologies do you use?
A: Mainly TypeScript, Node.js, Python, React, Next.js and PostgreSQL, hosted on
AWS, Google Cloud or Azure, with UK regions available on all three. The full
list is on our Technologies page. The stack serves the problem, never the
other way round.

Q: How is bespoke software priced?
A: It depends on scope, which is why discovery comes first. You then get a fixed,
itemised quote in pounds, paid in milestones as working software is delivered.
Larger platforms are quoted in phases, so you can stop after any phase and
still own what was built.


### Legacy Modernisation
URL: https://digitechnique.co.uk/services/legacy-modernisation/
Many UK businesses run on a system someone built years ago: an Access
database, an old PHP or .NET application, a server in a cupboard. It still
works, mostly, but it is hard to change, harder to secure, and nobody wants to
touch it. Modernisation moves it to supported technology in stages, keeping
the data and the hard-won business rules inside it.

Frequently asked:
Q: What is legacy system modernisation?
A: Legacy system modernisation is moving ageing software, such as an old
database, an unsupported framework or an on-premise server, to modern,
supported technology while keeping its data and business rules. It can mean
refactoring, rebuilding or replacing the system, and it is usually done in
stages.

Q: Should we rebuild it or switch to off-the-shelf software?
A: It depends on how much of your advantage lives in the system. If a standard
package now does the job, we will say so and help you migrate to it. If your
processes are what make you different, rebuilding them properly usually costs
less over time than bending a generic tool.

Q: Can you work on a system nobody understands any more?
A: Yes. That describes most of them. We read the code, the database and the logs,
talk to the people who use it, and write down what it does before we change
anything. Our Project Rescue service covers systems where access or ownership
is also in doubt.

Q: Will the business have to stop while you switch over?
A: No. We run the new system alongside the old one, compare the results and
switch over in stages at quiet times, with a tested route back if anything
looks wrong.

Q: Can you get our systems ready for Making Tax Digital or e-invoicing?
A: Yes. Making Tax Digital for Income Tax needs digital records and
HMRC-recognised software, and e-invoicing becomes mandatory for VAT invoices
from April 2029. We connect bespoke and older systems to recognised accounting
software so the data flows digitally. Your accountant stays your adviser on
what you must file.

Q: How is modernisation priced?
A: In stages, each with a fixed, itemised quote in pounds, after an assessment of
the existing system. You can stop after any stage and keep what was delivered.
Hosting and licence costs are estimated up front and shown separately.


### Data and Dashboards
URL: https://digitechnique.co.uk/services/data-dashboards/
Most businesses already have the data they need. It is just in a dozen places:
the accounts package, the CRM, the online shop, the stock system and a
spreadsheet only one person understands. We join it into one reliable source,
build dashboards your team actually opens and add forecasting where it helps
you plan.

Frequently asked:
Q: What is a business dashboard?
A: A business dashboard is a screen that shows a business's most important
numbers, such as sales, cash, stock or service levels, drawn automatically
from its own systems and kept up to date, so people can decide from current
figures instead of building reports by hand.

Q: Power BI, Looker Studio or a custom dashboard?
A: Power BI suits businesses already on Microsoft 365, Looker Studio suits those
on Google Workspace, and a custom dashboard makes sense when you want the
numbers inside your own software or client portal. We recommend one based on
what you already run and what each option costs per month.

Q: Our data is a mess. Can you still help?
A: Yes, and most data is. Cleaning and matching it is the first part of the work,
and we show you what we found and fixed. Often the clean-up alone saves hours
every week.

Q: Can you connect to Xero, Sage or our online shop?
A: Yes. We connect to accounting packages such as Xero, Sage and QuickBooks,
CRMs, Shopify, WooCommerce, stock systems and spreadsheets through their APIs
or scheduled exports, and refresh the data automatically.

Q: How is data and dashboard work priced?
A: With a fixed, itemised quote in pounds after a short discovery, based on how
many sources we connect and which dashboards you need. Licence and hosting
costs are estimated up front and shown separately.


### App Development
URL: https://digitechnique.co.uk/services/app-development/
Most phones hold a graveyard of apps opened once. Keeping people is the whole
game, and it is designed, not hoped for: fast first value, honest
notifications and an experience that respects thumbs and time. That is what
sixteen years of product work have taught us to build.

Frequently asked:
Q: What does mobile app development include?
A: Mobile app development covers the design, building, testing and launch of
applications for iOS and Android, either natively or with a cross-platform
framework, plus the back-end services, app store submission and post-launch
updates that keep the app working and growing.

Q: How is app development priced?
A: With a fixed, itemised quote in pounds after a discovery session, paid in
milestones as working builds arrive. Native builds for each platform cost more
than one cross-platform codebase, so we show you both routes and the
difference before you choose.

Q: Native or cross-platform: which should we choose?
A: Cross-platform (React Native or Flutter) suits most business apps and
stretches the budget across both stores, which matters in a UK market split
close to half and half. Native wins when you need deep hardware access or
platform-specific performance. We recommend case by case.

Q: How long does it take to build an app?
A: A typical MVP takes 10 to 16 weeks from kick-off to app store submission, with
a working build to try on your phone every week along the way. App store
review adds a few days at the end, and the fixed quote sets out the full
timeline.

Q: Do the new UK app store rules affect us?
A: They might, and mostly in your favour. Since June 2026, Google Play has let UK
developers use their own billing and link to web payments, and the Competition
and Markets Authority is still deciding how far Apple must follow. We design
payment flows so you can switch when the rules allow.

Q: Do you update apps after launch?
A: Yes. Operating system updates, new features and growth improvements run under
a straightforward monthly care plan with no long lock-in. If a store rejects
an update, we fix it and resubmit.


### Web Design & Development
URL: https://digitechnique.co.uk/services/web-design/
A website has to earn trust twice. People judge it in under a second: clear,
fast, credible. Then AI engines and agents read it to decide whether to
recommend you. We design and build for both, and we have been building for the
web since 2010.

Frequently asked:
Q: What does web design and development include?
A: Web design and development covers the planning, design, build and launch of a
website: the look and structure, the content system behind it, speed and
security, accessibility, search engine and AI readiness, and the training you
need to run it yourself afterwards.

Q: How is a website priced?
A: With a fixed, itemised quote in pounds after a short discovery call, so the
price is known before work starts. It is paid in stages as you approve the
design and the build. Hosting, licences and any ongoing support are listed
separately, so nothing turns up later.

Q: How long does a website take?
A: Most business websites take 4 to 8 weeks from kick-off to launch. You approve
a clickable design before any development begins, so there are no surprises at
the end, and the fixed quote sets out the timeline.

Q: Will the website meet UK accessibility and cookie rules?
A: We build and test to WCAG 2.2 AA and set cookies up to ICO guidance, with
nothing optional loading before consent. That supports your duties under the
Equality Act 2010 and UK privacy law, though no supplier can sign off your
legal compliance for you.

Q: Will the website be ready for AI search like ChatGPT?
A: Yes, by default. Structured data, server rendering, answer-shaped content and
llms.txt make every site we ship readable and quotable by AI engines,
alongside classic SEO for Google.

Q: Can we edit the website ourselves?
A: Yes. You get a straightforward content system, training and written
documentation. Being able to run the site without us is part of what we
deliver.

Q: Do you redesign existing websites?
A: Constantly. Every redesign starts with a performance and search review, so
improvements are measured rather than guessed, and every old address is
redirected so your rankings survive the move.


### E-commerce Development
URL: https://digitechnique.co.uk/services/ecommerce-development/
Online now takes 28.8 per cent of all retail spending in Great Britain (ONS,
August 2026). The shoppers are already online, so the gains come from
converting more of them, growing basket sizes and winning repeat orders. That
comes down to the details: load time, product data, delivery options, checkout
friction, trust signals and the second purchase.

Frequently asked:
Q: What is e-commerce development?
A: E-commerce development is the design, building and launch of an online shop,
including the product catalogue, checkout and payments, delivery and VAT
rules, integrations with stock and accounting systems, and the search and AI
readiness that brings customers to it.

Q: Which e-commerce platform is best?
A: It depends on your catalogue, margins and plans. Shopify wins on speed and
simplicity, WooCommerce on flexibility and ownership, headless on scale and
unusual requirements. We recommend one once we understand your numbers, and we
build all three.

Q: How is an online shop priced?
A: With a fixed, itemised quote in pounds after discovery, paid in stages as you
approve the work. Platform fees, apps, payment charges and hosting are listed
separately with estimated monthly costs, so the running cost of the shop is
clear before you commit.

Q: Does our shop have to show the full price including fees?
A: Yes, if you sell to consumers. Since 6 April 2025, UK consumer law has
required the total price, including compulsory fees, to be shown up front, and
the CMA can now fine businesses directly. Its first fine, £4.2 million, was
over a £3 booking fee left out of the headline price (CMA, April 2026). We
build checkouts that show the real total from the start.

Q: Can you add buy now pay later?
A: Yes, through lenders authorised by the FCA or holding temporary permission, as
the rules in force since 15 July 2026 require. Your BNPL banners and checkout
wording count as financial promotions, so we use wording your lender has
approved.

Q: Can you migrate our shop without losing search rankings?
A: Yes. Redirect mapping, data checks and a staged switchover are standard in our
migration checklist, refined over sixteen years of platform moves. Rankings
are tracked before and after, so nothing slips unnoticed.


### Digital Marketing
URL: https://digitechnique.co.uk/services/digital-marketing/
Impressions do not pay invoices. Our marketing work exists to move one set of
numbers: qualified enquiries, sales and repeat customers. Everything else is
measurement.

Frequently asked:
Q: What digital marketing services does Digitechnique provide?
A: Paid search and social advertising, content marketing, email and lifecycle
marketing, social media management and analytics, all joined up with our AI
visibility programme covering SEO, AEO, GEO and LLMO. One team runs the whole
funnel and reports on it once a month.

Q: What budget do we need?
A: The strategy sprint works out the honest minimum budget for your market and
goals, including ad spend, before you commit to anything. If a budget is too
small to work, we say so plainly. We would rather tell you up front than take
a fee for a campaign that cannot succeed.

Q: How is this different from a normal marketing agency?
A: One team owns your entire funnel: the website, the shop, the AI search
visibility and the campaigns. When something underperforms, we fix the actual
cause instead of writing a slide about it.

Q: Do you follow UK marketing rules?
A: Yes. Email and SMS follow PECR, ads follow the ASA's CAP Code, review requests
follow the Digital Markets, Competition and Consumers Act, and a person checks
every AI-generated asset before it runs. You stay responsible for your ads, so
we make sure they stand up.

Q: How soon will we see results?
A: Paid channels produce data within days and improve within weeks. Content and
visibility work builds over months. Your monthly report shows both, so you
always know which clock you are watching.

Q: Are we locked into a long contract?
A: No. Marketing runs month to month after the initial strategy sprint. We keep
clients by delivering results, not by holding them to paper.


### AI Readiness and Strategy
URL: https://digitechnique.co.uk/services/ai-readiness/
Most UK businesses know they should be doing something with AI, and most are
not sure what. An AI readiness assessment answers that in plain English: which
of your tasks AI can do well, which tools to buy, what is worth building, what
it would cost to run and what has to be in place first.

Frequently asked:
Q: What is an AI readiness assessment?
A: An AI readiness assessment is a short review of a business that finds where
artificial intelligence can save time or money, checks whether the data and
systems are ready for it, identifies the risks to manage and recommends which
tools to buy or build first. It ends with a written, prioritised plan.

Q: Do we need AI at all?
A: Perhaps not yet, and the assessment will say so. Some businesses get most of
the benefit from tools they already pay for, such as Microsoft 365 Copilot or
a ChatGPT business account, used well. Others have one process where a bespoke
build pays back quickly. The point is to find out before you spend.

Q: Is it safe to let staff use ChatGPT?
A: It can be, with the right set-up. The main providers' business plans keep your
data out of model training by default, but free personal accounts can work
differently. The policy we write sets out which tools and settings are
allowed, and what information must never be pasted in.

Q: Can you train our staff to use AI?
A: Yes. Training is built around your own tasks and tools, in short practical
sessions, and covers what AI is good at, where it goes wrong and how to check
its work. It is part of the assessment or can be booked on its own.

Q: What happens after the assessment?
A: You keep the findings, the policy and the plan, and you can act on them with
us, with another supplier or on your own. If the first pilot is something we
build, you get a fixed quote in writing before any work starts.

Q: How is an AI readiness assessment priced?
A: With a fixed fee in pounds, agreed in writing before it starts and based on
the size of the business and how many teams we speak to. Anything we recommend
building is quoted separately, so there are no surprises.


### Discovery and Scoping
URL: https://digitechnique.co.uk/services/discovery/
Most projects that go over budget were never properly scoped. Discovery fixes
that. Over a short, agreed period, a senior engineer works through your goals,
users, risks and systems, prototypes the riskiest part and turns it all into a
written scope with a timeline and a fixed quote in pounds.

Frequently asked:
Q: What is a discovery phase in software development?
A: A discovery phase is a short piece of work before a build that establishes
what should be built and why: the goals, users, risks, systems and costs. It
ends with a written scope, a plan and an estimate, so the build itself starts
from facts rather than assumptions.

Q: Is discovery the same as the free consultation?
A: No. The free thirty-minute call is a conversation about whether we can help.
Discovery is the detailed work that follows, agreed in writing before it
starts, where a senior engineer works through your project and produces
documents you keep.

Q: How long does discovery take?
A: Usually one to two weeks for a typical website, app or bespoke system, and
longer for complex platforms or regulated work. What discovery covers and how
long it takes are agreed in writing before it starts.

Q: Do we have to build with you afterwards?
A: No. You own the brief, the risk register, the architecture outline and the
prototype. Many clients do carry on with us, because the team that scoped the
work knows it best, but there is no obligation.

Q: What do you need from us during discovery?
A: A decision-maker for the kick-off and the final walk-through, access to the
people who will use the system and a look at the tools and data you already
have. Most clients spend a few hours on it in total.


### Support and Maintenance
URL: https://digitechnique.co.uk/services/support-maintenance/
Software does not stay finished. Operating systems update, plugins age,
security holes are found, and the way your business works keeps changing. A
care plan means someone senior keeps your website, app or system secure,
working and improving, and answers when something breaks.

Frequently asked:
Q: What is a website or app maintenance plan?
A: A maintenance plan is a monthly service that keeps software secure and working
after launch: security and dependency updates, monitoring, backups, bug fixes
and small changes, usually with an agreed response time and a set number of
hours for improvements each month.

Q: What response times do you offer?
A: They are set in a written service schedule for each client, because a brochure
website and a system your staff use all day need different cover. The schedule
states how to report an issue, how quickly we respond to and fix each level of
problem, and whether out-of-hours cover is included.

Q: Can you support software you did not build?
A: Yes. We start with a code and hosting review and give you an honest written
report of what we found, including anything urgent. If the previous work is
sound, we say so. Then we fix the priorities and take over day-to-day support.

Q: Our developer has disappeared. Can you help?
A: Yes. We help you regain access to your domain, hosting, code and accounts.
That usually means you, as the account owner, contacting the registrar and
hosting company, with our help. Then we document the system and put everything
in your name. Our Project Rescue service covers the bigger cases.

Q: How are support plans priced?
A: Monthly, in pounds, based on what the system needs: how critical it is, how
often it changes and how many hours of improvements you want. You get a
written quote and service schedule after the health check, and plans run month
to month with no long lock-in.


### Project Rescue
URL: https://digitechnique.co.uk/services/project-rescue/
Projects stall for familiar reasons: a freelancer who went quiet, an agency
that ran out of road, a codebase nobody can deploy or an AI-built prototype
that worked in the demo and fell over with real users. You have already spent
money, and you need someone to tell you plainly what it is worth.

Frequently asked:
Q: What is software project rescue?
A: Software project rescue is taking over a build that has stalled, failed or
been abandoned: securing access to the code and accounts, auditing what
exists, deciding what to keep, repair or rebuild, and then stabilising and
finishing the product.

Q: Will you just tell us to start again?
A: Only if that is genuinely the cheapest route to a working product, and the
audit shows you why. More often, parts of the existing work are sound and
worth keeping. Each recommendation comes with its reasoning and its cost, so
you decide.

Q: Can you fix an app built with AI coding tools?
A: Yes. Prototypes made with AI app builders are a fast way to test an idea, but
they often lack proper security, data design, testing and hosting. We keep
what works, rebuild the weak foundations and give you a product that can
handle real users.

Q: Our previous developer still has the logins. What can we do?
A: Start with what you can prove: your company usually owns the domain and
hosting accounts if it paid for them in its own name. We help you work with
the registrar, hosting company and app stores to regain control, and move
everything into your name.

Q: Do we own the code the previous team wrote?
A: Not automatically. Under UK law, copyright stays with the author unless it was
assigned to you in writing. Check your contract for an IP assignment clause.
If there is none, take legal advice and ask the previous developer to sign an
assignment.


### Fractional CTO
URL: https://digitechnique.co.uk/services/fractional-cto/
Many UK businesses and early-stage start-ups need a CTO's judgement long
before they can justify a CTO's salary. Advertised pay for a software engineer
in London has a median of around £100,000 (ITJobsWatch, October 2026),
employer National Insurance adds 15 per cent above £5,000 a year (HMRC), and
35 per cent of organisations say AI roles are hard to fill (DSIT, January
2026).

Frequently asked:
Q: What is a fractional CTO?
A: A fractional CTO is a senior technology leader who works for a business
part-time, often a few days a month, taking responsibility for the technology
strategy, architecture, suppliers and engineering hiring, without the cost of
a full-time executive.

Q: When does a business need a fractional CTO?
A: Typically when technology decisions start to carry real risk: choosing a
platform, managing an agency, preparing for investment, hiring the first
engineers or adding AI to products. If those decisions are being made without
senior technical input, a fractional CTO usually pays for itself.

Q: Can our fractional CTO also manage your developers?
A: Yes, and they can manage other suppliers too. If we also build for you, the
arrangement is set out openly in writing, and you can always ask for an
independent second opinion. Many clients use a fractional CTO precisely to
hold any development partner, including us, to account.

Q: Can you prepare us for technical due diligence?
A: Yes. We check that IP has been assigned to your company in writing by everyone
who wrote code, review open-source licences, fix basic security and
documentation gaps, and prepare a clear account of your architecture.
Investors' lawyers ask about all of these.

Q: How is a fractional CTO priced?
A: As a monthly arrangement in pounds, based on the number of days and the level
of availability you need. You get a written proposal after an initial
conversation, and it runs month to month, so it can grow, shrink or stop as
your needs change.


### Dedicated Developers
URL: https://digitechnique.co.uk/services/dedicated-developers/
Hiring engineers in the UK is slow and expensive. Thirty-six per cent of
recruiting tech employers reported hard-to-fill vacancies, and software
developers were the role they named most often (Creative PEC skills audit, May
2026). Meanwhile the roadmap does not wait.

Frequently asked:
Q: What are dedicated developers?
A: Dedicated developers are engineers from a development company who work on one
client's product full-time or part-time over months, as part of that client's
team, using the client's tools and processes. It adds capacity without the
time and cost of recruiting.

Q: How is this different from hiring a freelancer?
A: You get senior engineers backed by a company, with code review, cover when
someone is on holiday and a senior lead keeping standards high. If an engineer
is not the right fit, we replace them, rather than you starting a new search.

Q: Who owns the code our dedicated developers write?
A: You do. Code is committed to your repository from day one, and our contract
assigns the intellectual property to your company in writing, which UK law
requires for the assignment to be effective.

Q: How quickly can a developer start?
A: Once we have agreed the profile and you have met the proposed engineers,
onboarding can start straight away. Week one covers access, the codebase
walk-through and a first real task. We confirm the start date in writing when
you approve the match.

Q: How is it priced?
A: Monthly, in pounds, per engineer, based on seniority and the time committed.
You get a written proposal before anything starts, and the arrangement runs
month to month, so you can scale it up or down, or end it with notice.


## Across the UK

### London
URL: https://digitechnique.co.uk/london/
Bespoke software, apps, websites, online shops and AI automation for London
businesses. Senior engineers, UK hours, a fixed quote in pounds and code you
own.
Q: Do you work with businesses in London?
A: Yes. We work with London businesses in UK hours, with video calls, a shared
project board and a demo every week. You can ring us on 07723 431000 on any
working day, and a senior engineer joins every call, from the first
conversation to launch.
Q: How do you compare with a London agency?
A: You get senior engineers on the work itself, not just at the pitch. You also
get a demo every week, and code, domains and accounts in your name. Every
project has a fixed, itemised quote in pounds after discovery, so you can
compare like for like with any London agency.
Q: Can you help us add capacity without hiring?
A: Yes. That is most of what our AI automation work is for. We find the
repetitive tasks that eat up your team's week, automate them with a person
still signing off the decisions, and measure the hours saved. The audit comes
first, so you see the numbers before you commit.
Q: Is the Mayor's AI support package open yet?
A: It was announced in June 2026, with London & Partners delivering it. Check the
London & Partners and Grow London Local websites for when and how to apply.
Whatever you learn there, we can build the specific workflow you decide to
automate.

### Manchester
URL: https://digitechnique.co.uk/manchester/
Bespoke software, apps, websites, online shops and AI automation for Greater
Manchester businesses. Senior engineers, fixed quotes in pounds and code you
own.
Q: Do you work with businesses in Manchester?
A: Yes. We work with businesses across Greater Manchester in UK hours, with video
calls, a shared project board and a working demo every week. Ring us on 07723
431000 on any working day. A senior engineer is on every call, from the first
conversation to launch.
Q: Can a small Manchester business afford bespoke software?
A: Often, if the scope is right. We start with the one workflow that costs you
the most time, build it to production standard and measure the hours it saves.
You get a fixed quote in pounds before any work starts, so you decide with the
numbers in front of you.
Q: Can you help manufacturers in Greater Manchester?
A: Yes. We connect production, stock and accounting systems, and build the
dashboards and automation that sit on top. If you are an SME manufacturer,
check whether Made Smarter Adoption North West can part-fund the project
before you commit.
Q: How do we get started?
A: Ring us, send a message or book a free thirty-minute call. A senior engineer
replies within one working day. After a short discovery you get a written
scope, a timeline and a fixed quote in pounds, with no obligation to go ahead.

### Birmingham
URL: https://digitechnique.co.uk/birmingham/
Bespoke software, apps, websites, online shops and AI automation for
Birmingham and West Midlands businesses. Senior engineers and a fixed quote in
pounds.
Q: Do you work with businesses in Birmingham?
A: Yes. We work with businesses in Birmingham and the wider West Midlands in UK
hours. Expect video calls, a shared project board and a demo every week. You
can ring us on 07723 431000 on any working day, and a senior engineer is on
every call, from the first conversation to launch.
Q: Can you help West Midlands manufacturers?
A: Yes. We connect quoting, production, stock and accounting systems, then build
the automation and dashboards on top. SME manufacturers should check whether
Made Smarter Adoption West Midlands can match-fund the project before
committing.
Q: We worry about security with AI. How do you handle it?
A: Security is a design input, not an add-on. We use AI providers whose terms
rule out training on your data, limit what each assistant can see, log every
answer and can host in UK regions. You get the data flows in writing, with our
Data Processing Addendum, before work starts.
Q: How do we get started?
A: Ring us, send a message or book a free thirty-minute video call. A senior
engineer gets back to you within one working day. After a short discovery, you
receive a written scope, a timeline and a fixed quote in pounds. There is no
obligation to go ahead.

### Leeds
URL: https://digitechnique.co.uk/leeds/
Bespoke software, apps, websites, online shops and AI automation for Leeds and
West Yorkshire businesses. Senior engineers, UK hours and code you own.
Q: Do you work with businesses in Leeds?
A: Yes. We work with businesses in Leeds and the rest of West Yorkshire in UK
hours, with video calls, a shared project board and a demo every week. Call us
on 07723 431000 on any working day. A senior engineer joins every call, from
the first conversation to launch.
Q: Can you build software for a construction firm?
A: Yes. Job management, quoting, scheduling, site photos and field-service apps
are a good fit for bespoke software, especially when they connect to your
accounting package. We scope the one process that wastes the most time first,
so you see the return sooner.
Q: Do you work with health tech founders?
A: Yes. We build MVPs and SaaS products for health tech, with data protection
designed in from the first sprint, including a data protection impact
assessment where the processing calls for one. Founders with a UK limited
company can also apply to our Co-Founder Programme.
Q: How do we get started?
A: Tell us what you want to build or fix by phone, by message or on a free
thirty-minute call. A senior engineer replies within one working day. A short
discovery follows, then a written scope, a timeline and a fixed quote in
pounds, with no obligation to go ahead.

### Bristol
URL: https://digitechnique.co.uk/bristol/
Bespoke software, SaaS, websites, online shops and AI automation for Bristol
and West of England businesses. Senior engineers and a fixed quote in pounds.
Q: Do you work with businesses in Bristol?
A: Yes. We work with businesses in Bristol and the wider West of England in UK
hours. You get video calls, a shared project board and a demo every week. Ring
us on 07723 431000 on any working day, and a senior engineer joins every call,
from the first conversation to launch.
Q: We have had a free tech review. Can you build what it recommends?
A: Yes. Bring the recommendations to a free call and we will scope the work: a
CRM set-up, an online shop, an automation or a bespoke tool. You get a fixed
quote in pounds before anything starts, and the code and accounts are yours.
Q: Do you work with Bristol tech and SaaS companies?
A: Yes. We add senior engineering capacity to product teams and build MVPs for
founders, including AI features designed into the product rather than bolted
on. Founders with a UK limited company can also apply to our Co-Founder
Programme.
Q: How do we get started?
A: Book a free thirty-minute call or send us a message, and a senior engineer
will get back to you within one working day. You can also ring us. After a
short discovery you get a written scope, a timeline and a fixed quote in
pounds, with no obligation to go ahead.

### Glasgow
URL: https://digitechnique.co.uk/glasgow/
Bespoke software, apps, websites, online shops and AI automation for
businesses in Glasgow and the city region. Senior engineers and a fixed quote
in pounds.
Q: Do you work with businesses in Glasgow?
A: Yes. We work with businesses in Glasgow and the wider city region in UK hours,
with video calls, a shared project board and a demo every week. Ring us on
07723 431000 on any working day. A senior engineer joins every call, from the
first conversation to launch.
Q: Can you work under Scots law?
A: Yes. Each project's statement of work names the governing law, and we are
happy to agree Scots law and the Scottish courts with a Scottish client. As
with any contract, ask your solicitor to review the terms before you sign.
Q: We have done the free AI training. What next?
A: Pick the workflow that costs your team the most time each week. We audit it,
build it to production standard as a small pilot, and measure the hours saved
against where you started. You get a fixed quote in pounds before any work
begins.
Q: Can you help with the Glasgow visitor levy?
A: Yes. We can update booking systems, property management integrations and
websites so the levy is calculated, shown and reported correctly. The rules
themselves come from Glasgow City Council and VisitScotland, so check their
guidance for what applies to your business.

### Edinburgh
URL: https://digitechnique.co.uk/edinburgh/
Bespoke software, fintech and data platforms, websites, online shops and AI
automation for Edinburgh businesses. Senior engineers and a fixed quote in
pounds.
Q: Do you work with businesses in Edinburgh?
A: Yes. We work with businesses in Edinburgh and across South East Scotland in UK
hours, through video calls, a shared project board and a weekly demo. You can
ring us on 07723 431000 on any working day, and a senior engineer joins every
call, from the first conversation to launch.
Q: Can you help with the Edinburgh visitor levy?
A: Yes. We update booking engines, property management integrations and websites
so the levy is calculated, shown in the total price and reported correctly.
The rules come from the City of Edinburgh Council, so check its guidance for
what applies to your property.
Q: Do you build software for financial services firms?
A: Yes. We build secure platforms, integrations and data pipelines with audit
trails, role-based access and UK GDPR designed in. We do not hold FCA
authorisation ourselves, so regulated activity stays with you, but we build
the systems to support your obligations.
Q: Can you work under Scots law?
A: Yes. The statement of work for each project names the governing law. With a
Scottish client, we are happy to agree Scots law and the jurisdiction of the
Scottish courts. As with any contract, ask your solicitor to review the terms
before you sign.

### Cardiff
URL: https://digitechnique.co.uk/cardiff/
Bespoke software, apps, online shops and AI automation for Cardiff and South
Wales businesses, plus bilingual Welsh and English sites. Fixed quotes in
pounds.
Q: Do you work with businesses in Cardiff?
A: Yes. We work with businesses in Cardiff and the rest of South Wales in UK
hours, with video calls, a shared project board and a weekly demo. Ring us on
07723 431000 on any working day, and a senior engineer joins every call, from
the first conversation to launch.
Q: Can you build a bilingual Welsh and English website?
A: Yes. We build the site so both languages work properly, with a clear language
switch, matching page structures and search engines told which version is
which. The Welsh copy comes from your translator, so it reads naturally.
Private businesses are not usually bound by the Welsh Language Standards, but
many customers value a bilingual site.
Q: Is the South Wales AI Growth Zone in Cardiff?
A: Its sites run along the M4 from Newport to Bridgend, so it covers the wider
region rather than Cardiff alone. Up to £5 million is set aside for business
AI adoption and skills. Check Business Wales for how support will be offered
as it opens.
Q: How do we get started?
A: Ring us, send a message or book a free thirty-minute call, and a senior
engineer will reply within one working day. A short discovery comes next, then
a written scope, a timeline and a fixed quote in pounds, with no obligation to
go ahead.

### Belfast
URL: https://digitechnique.co.uk/belfast/
Bespoke software, apps, websites and AI automation for Belfast and Northern
Ireland businesses, plus online shops that sell to Great Britain and the EU.
Q: Do you work with businesses in Belfast?
A: Yes. We work with businesses in Belfast and across Northern Ireland in UK
hours, with video calls, a shared project board and a weekly demo. You can
ring us on 07723 431000 on any working day, and a senior engineer joins every
call, from the first conversation to launch.
Q: Can you build an online shop that sells into Great Britain and the EU?
A: Yes. We set up delivery options, pricing, VAT and product information for
customers in both markets, so the checkout shows the right total for each.
Dual market access applies to goods, and the product rules vary, so confirm
what applies to your range with Invest NI or an adviser.
Q: Can Groundwork for Growth funding be used for our project?
A: Possibly. Invest NI's programme offers up to £15,000 for product development,
marketing and market development to businesses that are not yet Invest NI
clients. Eligibility is Invest NI's decision, so check its guidance first. We
can then scope the work to fit.
Q: Can you work under Northern Ireland law?
A: Yes. Each project's statement of work names the governing law, and we are
happy to agree the law and courts of Northern Ireland with a Northern Ireland
client. As with any contract, ask your solicitor to review the terms before
you sign.